diff --git a/apps/api/src/routes/mascot.ts b/apps/api/src/routes/mascot.ts
index 3a92a8b..c7428d1 100644
--- a/apps/api/src/routes/mascot.ts
+++ b/apps/api/src/routes/mascot.ts
@@ -1,11 +1,11 @@
 import { mascotEventSchema, type MascotProfile } from '@oj2/contract'
-import { and, count, countDistinct, desc, eq, gte, isNull, sql } from 'drizzle-orm'
+import { and, count, countDistinct, desc, eq, gte, inArray, isNull, sql } from 'drizzle-orm'
 import { Hono } from 'hono'
 
 import { requireAuth, type AppEnv } from '../auth/middleware'
 import { db, schema } from '../db'
 import { parseBody, success } from '../http'
-import { dayStart } from '../time'
+import { dayStart, weekStart } from '../time'
 
 export const mascotRoutes = new Hono<AppEnv>()
 
@@ -49,7 +49,9 @@ mascotRoutes.get('/mascot/profile', requireAuth, async (c) => {
   const userId = c.get('user')!.id
   const s = schema.submission
 
-  const [pokes, today, recent] = await Promise.all([
+  const week = weekStart()
+  const e = schema.mascotEvent
+  const [pokes, today, recent, tooHard, weekSubmits, weekEvents, weekHints] = await Promise.all([
     db
       .select({ value: count() })
       .from(schema.mascotEvent)
@@ -64,7 +66,26 @@ mascotRoutes.get('/mascot/profile', requireAuth, async (c) => {
       .where(and(eq(s.userId, userId), isNull(s.contestId)))
       .orderBy(desc(s.createTime))
       .limit(RECENT_SUBMISSIONS),
+    db
+      .select({ value: count() })
+      .from(schema.reaction)
+      .where(and(eq(schema.reaction.userId, userId), eq(schema.reaction.type, 'too_hard'))),
+    db
+      .select({ value: count() })
+      .from(s)
+      .where(and(eq(s.userId, userId), isNull(s.contestId), gte(s.createTime, week))),
+    db
+      .select({ kind: e.kind, value: count() })
+      .from(e)
+      .where(and(eq(e.userId, userId), inArray(e.kind, ['trial', 'help']), gte(e.createdAt, week)))
+      .groupBy(e.kind),
+    db
+      .select({ value: count() })
+      .from(schema.aiHint)
+      .innerJoin(s, eq(s.id, schema.aiHint.submissionId))
+      .where(and(eq(s.userId, userId), gte(schema.aiHint.createTime, week))),
   ])
+  const eventCount = (kind: string) => weekEvents.find((row) => row.kind === kind)?.value ?? 0
 
   const types = new Map<string, number>()
   for (const row of recent) if (row.result === 4 && row.errorType) types.set(row.errorType, (types.get(row.errorType) ?? 0) + 1)
@@ -74,6 +95,13 @@ mascotRoutes.get('/mascot/profile', requireAuth, async (c) => {
   return success(c, {
     pokes: pokes[0]?.value ?? 0,
     todaySolved: today[0]?.value ?? 0,
+    tooHard: tooHard[0]?.value ?? 0,
+    week: {
+      submits: weekSubmits[0]?.value ?? 0,
+      trials: eventCount('trial'),
+      helps: eventCount('help'),
+      aiHints: weekHints[0]?.value ?? 0,
+    },
     recent: {
       total: recent.length,
       wrongAnswer: tally(-1),
diff --git a/apps/web/src/oj/achievement/index.vue b/apps/web/src/oj/achievement/index.vue
index 448b2bc..480e9d3 100644
--- a/apps/web/src/oj/achievement/index.vue
+++ b/apps/web/src/oj/achievement/index.vue
@@ -61,8 +61,14 @@ async function load() {
 onMounted(load)
 watch(name, load)
 
-// 看板娘：只在看自己的成就时说话
-useMascotGuide(() => (data.value && !other.value && !userStore.isTeacherOrAbove ? { situation: 'achievement' } : null))
+// 看板娘：只在看自己的成就时说话。「快拿到了」里最近的一个能说成「再做对 3 道」的，报它的名字；
+// 「还差 3 次」「一天做对 5 道」这种前面加不了「再」，往后找
+useMascotGuide(() => {
+  if (!data.value || other.value || userStore.isTeacherOrAbove) return null
+  const item = near.value.find((it) => it.remain.startsWith('再'))
+  if (!item) return { situation: 'achievement' }
+  return { situation: 'achievement.near', vars: { name: item.achievement.name, need: item.remain.slice(1) } }
+})
 </script>
 
 <template>
diff --git a/apps/web/src/oj/home/student.vue b/apps/web/src/oj/home/student.vue
index 9559610..ffc9184 100644
--- a/apps/web/src/oj/home/student.vue
+++ b/apps/web/src/oj/home/student.vue
@@ -5,13 +5,13 @@ import { Icon } from '@iconify/vue'
 import { getAnnouncementList, getKnowledgeMap, getContestList, getLastVisit, getLearnProgress, getSubmissions, getTutorials, getWeeklyRank } from 'oj/api'
 import { getClassActivity } from 'shared/api'
 import SubmissionResultTag from 'shared/components/SubmissionResultTag.vue'
-import { pickHeadline, type Headline } from 'oj/user/knowledge'
+import { levelName, MAX_LEVEL, pickHeadline, remainingToNext, tagLink, type Headline } from 'oj/user/knowledge'
 import { useUserStore } from 'shared/store/user'
 import { activityMode } from 'shared/store/lesson'
-import { focusJumpAction, goAction, randomProblemAction, useMascotGuide } from 'shared/mascot/guide'
+import { focusJumpAction, goAction, randomProblemAction, useMascotGuide, type MascotAction, type MascotGuide } from 'shared/mascot/guide'
 import { ContestStatus, CONTEST_STATUS, JUDGE_STATUS, LANGUAGE_SHOW_VALUE } from 'utils/constants'
 import { duration, parseTime, zonedParts, zonedYear } from 'utils/functions'
-import type { AnnouncementListItem, ClassActivity, ClassActivityProblem, Contest, LastVisit, SubmissionListItem, WeeklyRank } from 'utils/types'
+import type { AnnouncementListItem, ClassActivity, ClassActivityProblem, Contest, KnowledgeMap, LastVisit, SubmissionListItem, WeeklyRank } from 'utils/types'
 
 interface Track {
   type: TutorialType
@@ -37,6 +37,8 @@ const classActivity = ref<ClassActivity | null>(null)
 const lastVisit = ref<LastVisit | null>(null)
 /** 知识点地图挑出来的那一句（本周升级 / 再做几道升档 / 去点亮一个），见 oj/user/knowledge.ts */
 const knowledgeHeadline = ref<Headline | null>(null)
+/** 地图原样留着给看板娘：她要知识点名、档位名、还差几道，不是拼好的那句话 */
+const knowledge = ref<KnowledgeMap | null>(null)
 const loaded = ref(false)
 
 /** 头一回登录、还没交过：问候换成「欢迎」，告诉他题在哪找 */
@@ -124,7 +126,8 @@ async function loadAnnouncements() {
 }
 
 async function loadKnowledge() {
-  knowledgeHeadline.value = pickHeadline(await getKnowledgeMap())
+  knowledge.value = await getKnowledgeMap()
+  knowledgeHeadline.value = pickHeadline(knowledge.value)
 }
 
 async function loadClassActivity() {
@@ -246,16 +249,85 @@ watch(
 )
 
 // 看板娘：今天有课（和「这节课」那张卡同一个条件）就催今天的题，没课就随便做一道
+let greetedBack = false
 useMascotGuide(() => {
   if (!loaded.value) return null
   const random = randomProblemAction(router)
   const learn = goAction(router, '自学', '/learn')
-  if (!classToday.value || !classActivity.value?.problems.length) return { situation: 'home.free', actions: [focusJumpAction(), random, learn] }
+  const lesson = classToday.value && !!classActivity.value?.problems.length
   const next = nextProblem.value
-  if (!next) return { situation: 'home.done', actions: [random, learn] }
-  return { situation: 'home.assigned', actions: [goAction(router, '今天的题', `/problem/${next.problemDisplayId}`), focusJumpAction(), random] }
+  if (lesson && next)
+    return { situation: 'home.assigned', actions: [goAction(router, '今天的题', `/problem/${next.problemDisplayId}`), focusJumpAction(), random] }
+  const base: MascotGuide = lesson
+    ? { situation: 'home.done', actions: [random, learn] }
+    : { situation: 'home.free', actions: [focusJumpAction(), random, learn] }
+  // 好久没来：只在这次进来后第一次点她时说，之后照常
+  if (awayDays.value >= 14 && !greetedBack) {
+    greetedBack = true
+    return { ...base, situation: 'home.back', n: awayDays.value }
+  }
+  // 这节课做完了或者没课：从别的数据里挑能说的，每点一次随机说一件，点几下听到的不一样
+  const extras = extraGuides(random)
+  return extras.length ? extras[Math.floor(Math.random() * extras.length)]! : base
 })
 
+const DAY_MS = 864e5
+
+function extraGuides(random: MascotAction): MascotGuide[] {
+  const list: MascotGuide[] = []
+
+  // 比赛：进行中，或者 24 小时内开始（那就只可能是今天或明天）
+  const now = Date.now()
+  const contest = contests.value.find((it) => it.status === ContestStatus.underway || Date.parse(it.startTime) - now < DAY_MS)
+  if (contest) {
+    const when = contest.status === ContestStatus.underway ? '现在' : dayKey(contest.startTime) === dayKey(new Date()) ? '今天' : '明天'
+    list.push({ situation: 'home.contestSoon', vars: { when }, actions: [goAction(router, '去看看', `/contest/${contest.id}`), random] })
+  }
+
+  // 公告：三天内发的，挑最新那条
+  const fresh = announcements.value.filter((it) => now - Date.parse(it.createTime) < 3 * DAY_MS).sort((a, b) => b.createTime.localeCompare(a.createTime))[0]
+  if (fresh) {
+    list.push({
+      situation: 'home.newAnnouncement',
+      actions: [{ label: '去看看', run: () => router.push({ path: '/announcement', query: { id: fresh.id } }) }, random],
+    })
+  }
+
+  // 知识点：和首页那一行同一个先后（本周升级 > 离下一档最近 > 班里在学、自己还没碰过），只说一件
+  const map = knowledge.value
+  if (map) {
+    const touched = new Set(map.classTouched)
+    const go = (name: string) => ({ label: '去做', run: () => router.push(tagLink(name)) })
+    const upgraded = map.tags.filter((tag) => tag.level > tag.levelAtWeekStart).sort((a, b) => b.level - a.level)[0]
+    const learning = map.tags
+      .filter((tag) => tag.level >= 1 && tag.level < MAX_LEVEL)
+      .sort((a, b) => Number(touched.has(b.name)) - Number(touched.has(a.name)) || remainingToNext(a)! - remainingToNext(b)!)[0]
+    const untouched = map.tags.find((tag) => tag.level === 0 && touched.has(tag.name))
+    if (upgraded)
+      list.push({ situation: 'home.knowledgeUp', vars: { tag: upgraded.name, level: levelName(upgraded.level) }, actions: [go(upgraded.name), random] })
+    else if (learning)
+      list.push({
+        situation: 'home.knowledgeNext',
+        n: remainingToNext(learning)!,
+        vars: { tag: learning.name, level: levelName(learning.level + 1) },
+        actions: [go(learning.name), random],
+      })
+    else if (untouched) list.push({ situation: 'home.knowledgeFresh', vars: { tag: untouched.name }, actions: [go(untouched.name), random] })
+  }
+
+  // 本周进步榜：第一就说第一；前一名在榜面上（只回前几名）、差得不多就报还要几道。
+  // 同分时提交少的在前，追平不一定超得过，所以按多做 1 道算
+  const me = weekly.value?.me
+  if (me) {
+    const rank = goAction(router, '去排名', '/rank?period=week')
+    const ahead = weekly.value!.results.find((row) => row.rank === me.rank - 1)
+    if (me.rank === 1) list.push({ situation: 'rank.top', actions: [rank, random] })
+    else if (ahead && ahead.solvedCount - me.solvedCount <= 5)
+      list.push({ situation: 'rank.gap', n: ahead.solvedCount - me.solvedCount + 1, actions: [rank, random] })
+  }
+  return list
+}
+
 function learnLink(track: Track) {
   return tutorialPath(track.type, track.step)
 }
diff --git a/apps/web/src/oj/learn/index.vue b/apps/web/src/oj/learn/index.vue
index 30addea..2e71717 100644
--- a/apps/web/src/oj/learn/index.vue
+++ b/apps/web/src/oj/learn/index.vue
@@ -99,7 +99,16 @@ function doneIn(course: Course, ids: number[]) {
 useMascotGuide(() => {
   if (!loaded.value || userStore.isTeacherOrAbove) return null
   const it = resume.value
-  if (it) return { situation: 'learn.continue', n: it.step, actions: [goAction(router, '接着学', tutorialPath(it.course.type, it.step))] }
+  if (it) {
+    const next = goAction(router, '接着学', tutorialPath(it.course.type, it.step))
+    // 接着学的那课之前，离它最近的一课打开过、练一练却没全对（「在学」那一态）：先叫回去看看
+    const { titles, progress } = it.course
+    for (let step = it.step - 1; step >= 1; step--) {
+      if (tutorialState(progress[titles[step - 1]!.id]) !== 'started') continue
+      return { situation: 'learn.wrongExercise', n: step, actions: [goAction(router, '去看看', tutorialPath(it.course.type, step)), next] }
+    }
+    return { situation: 'learn.continue', n: it.step, actions: [next] }
+  }
   return { situation: 'learn.fresh', actions: [goAction(router, '第 1 课', tutorialPath(tab.value, 1))] }
 })
 
diff --git a/apps/web/src/oj/problem/composables/mascotGuide.ts b/apps/web/src/oj/problem/composables/mascotGuide.ts
index 19d1356..bfed850 100644
--- a/apps/web/src/oj/problem/composables/mascotGuide.ts
+++ b/apps/web/src/oj/problem/composables/mascotGuide.ts
@@ -1,6 +1,9 @@
 import { useBreakpoints } from 'shared/composables/breakpoints'
 import { useMascotGuide, type MascotAction, type MascotGuide } from 'shared/mascot/guide'
-import { habitSituation, refreshMascotProfile, requestSpeech } from 'shared/mascot/behavior'
+import { HINT_MIN_FAILURES, isFlowchartPass } from '@oj2/contract'
+import { habitSituation, logMascotEvent, refreshMascotProfile, requestSpeech } from 'shared/mascot/behavior'
+import { useChallengeStore } from 'oj/store/challenge'
+import { useFlowchartStore } from 'oj/store/flowchart'
 import type { MascotSituation } from 'shared/mascot/lines'
 import { useCollabStore } from 'shared/store/collab'
 import { useLessonStore } from 'shared/store/lesson'
@@ -33,6 +36,19 @@ const RESULT_SITUATION: Partial<Record<SubmissionStatus, MascotSituation>> = {
 const IDLE_MS = 15 * 60_000
 /** 连着这么多次没跑例子就交，而且错了，她就念一句 */
 const UNSAMPLED_SUBMITS = 3
+/** 同班做对这么多人，就拿出来说「全班已经 N 个人做对了」 */
+const CLASS_MANY = 5
+/** 同班交过这么多人、做对的不超过 CLASS_FEW 个，算「全班都卡着」 */
+const CLASS_TRIED = 5
+const CLASS_FEW = 2
+/** 全站交过这么多次，通过率才有意义 */
+const RATE_MIN_SUBMISSIONS = 30
+const HARD_RATE = 0.3
+const EASY_RATE = 0.7
+
+/** 几种「换个说法」各自的机会：不是每次都说同一件事 */
+const CHANCE = { classMany: 0.3, classFew: 0.5, rate: 0.4, hint: 0.5, challenge: 0.4 } as const
+const roll = (chance: number) => Math.random() < chance
 
 const FINISHED = (result: number | undefined) =>
   result !== undefined && result !== SubmissionStatus.pending && result !== SubmissionStatus.judging && result !== SubmissionStatus.submitting
@@ -57,6 +73,8 @@ export function useProblemMascotGuide(showResult: (segment: ResultSegment) => vo
   const ctx = useProblemPageContext()
   const teacherCollab = useTeacherCollab()
   const { isDesktop } = useBreakpoints()
+  const flowchartStore = useFlowchartStore()
+  const challengeStore = useChallengeStore()
 
   /** 学生在这道题上能用的几个按钮，点她和她主动开口共用 */
   function studentActions(problem: ProblemDetail) {
@@ -100,7 +118,13 @@ export function useProblemMascotGuide(showResult: (segment: ResultSegment) => vo
     const entry = ctx.value
     const { runSamples, help, why, whySamples, submit } = studentActions(problem)
 
-    if (codeStore.code.language === 'Flowchart') return guide('problem.flowchart', help)
+    if (codeStore.code.language === 'Flowchart') {
+      // 画过、评过分了：分低就说分低，拿了 S 夸一句
+      const grade = flowchartStore.latestRating.grade
+      if (grade === 'S') return guide('flowchart.good', help)
+      if (grade && !isFlowchartPass(grade)) return guide('flowchart.low', help)
+      return guide('problem.flowchart', help)
+    }
     // 正在判、正在跑例子：没什么好说的，打个招呼
     if (submissionStore.judging || submissionStore.pending || submissionStore.trial.samplesRunning.value) return null
 
@@ -115,18 +139,45 @@ export function useProblemMascotGuide(showResult: (segment: ResultSegment) => vo
     }
 
     const result = submissionStore.submission?.result
+    const lesson = lessonStore.find(problem._id)
     if (result === SubmissionStatus.accepted) {
       const next = nextAction()
+      // 课堂条的数是拉的时候的，刚做对重拉回来可能已经把自己算进去了
+      if (lesson && lesson.acceptedCount <= (lesson.myStatus === 'accepted' ? 1 : 0)) return guide('class.firstSolver', next)
+      if (entry.challenges && challengeStore.current?.challenges.length && roll(CHANCE.challenge)) return guide('problem.challenge', next)
       const fails = problemStore.failCount
       return guide(fails === 0 ? 'problem.firstTry' : fails >= FINALLY_FAILS ? 'problem.finally' : 'problem.accepted', next)
     }
     const failed = result === undefined ? undefined : RESULT_SITUATION[result as SubmissionStatus]
-    if (failed) return stuck ? guide('problem.stuck', help, why) : guide(failed, why, failed === 'problem.wrong' ? runSamples : null, help)
+    if (failed) {
+      if (stuck) return guide('problem.stuck', help, why)
+      const actions = [why, failed === 'problem.wrong' ? runSamples : null, help]
+      // AI 提示开了还没要：提一句，按钮带去结果里（提示在那儿）
+      const hintOpen = !problem.contestId && problemStore.failCount >= HINT_MIN_FAILURES && !submissionStore.hint.hintContent.value
+      if (hintOpen && roll(CHANCE.hint)) return guide('problem.hintReady', ...actions)
+      const classGuide = classSituation(lesson)
+      if (classGuide) return { ...guide(classGuide.situation, ...actions), n: classGuide.n }
+      const rate = problem.submissionNumber >= RATE_MIN_SUBMISSIONS ? problem.acceptedNumber / problem.submissionNumber : null
+      if (rate !== null && rate < HARD_RATE && roll(CHANCE.rate)) return guide('problem.hardWrong', ...actions)
+      if (rate !== null && rate > EASY_RATE && failed === 'problem.wrong' && roll(CHANCE.rate)) return guide('problem.easyWrong', ...actions)
+      return guide(failed, ...actions)
+    }
 
     if (problem.myStatus === SubmissionStatus.accepted) return guide('problem.solvedBefore', nextAction())
     if (codeStore.code.value.trim().length < 10) return guide(entry.entry === 'problemset' ? 'problem.inSet' : 'problem.blank', runSamples, help)
+    const classGuide = classSituation(lesson)
+    if (classGuide?.situation === 'class.manyDone') return { ...guide('class.manyDone', runSamples, help), n: classGuide.n }
     return guide('problem.unsubmitted', runSamples, help)
 
+    /** 这节课的题：同班多少人做对了（课堂条那份数），不在这节课里就没有 */
+    function classSituation(item: typeof lesson) {
+      if (!item || item.myStatus === 'accepted') return null
+      if (item.acceptedCount >= CLASS_MANY && roll(CHANCE.classMany)) return { situation: 'class.manyDone' as const, n: item.acceptedCount }
+      if (item.userCount >= CLASS_TRIED && item.acceptedCount <= CLASS_FEW && roll(CHANCE.classFew))
+        return { situation: 'class.fewDone' as const, n: item.acceptedCount }
+      return null
+    }
+
     /** 做对之后去哪：专题里回专题，这节课里去下一道还没做的 */
     function nextAction(): MascotAction | null {
       if (entry.entry === 'problemset') return { label: '回专题', run: () => router.push(`/problemset/${entry.problemSetId}`) }
@@ -159,6 +210,22 @@ export function useProblemMascotGuide(showResult: (segment: ResultSegment) => vo
       if (!at) return
       sampledSinceSubmit = true
       lastActivity = Date.now()
+      if (student()) logMascotEvent({ kind: 'trial', action: 'samples' })
+    },
+  )
+  // 「运行例子」「自己输入」「举手」别处都不存，记下来给她看一周的习惯（behavior.ts）
+  watch(
+    () => submissionStore.trial.customRunning.value,
+    (running) => {
+      if (!running) return
+      lastActivity = Date.now()
+      if (student()) logMascotEvent({ kind: 'trial', action: 'custom' })
+    },
+  )
+  watch(
+    () => collabStore.helpStatus,
+    (status, previous) => {
+      if (status === 'pending' && previous === 'idle' && student()) logMascotEvent({ kind: 'help' })
     },
   )
   watch(
diff --git a/apps/web/src/oj/problemset/detail.vue b/apps/web/src/oj/problemset/detail.vue
index d480884..4473ec7 100644
--- a/apps/web/src/oj/problemset/detail.vue
+++ b/apps/web/src/oj/problemset/detail.vue
@@ -131,7 +131,10 @@ useMascotGuide(() => {
   const todo = problems.value.filter((item) => item.isRequired && !item.isCompleted)
   const next = todo[0]
   if (progress.value?.isCompleted || !next) return { situation: 'problemset.done', actions: [goAction(router, '专题列表', '/problemset')] }
-  return { situation: 'problemset.unfinished', n: todo.length, actions: [{ label: '去做下一道', run: () => router.push(problemLink(next)) }] }
+  const actions = [{ label: '去做下一道', run: () => router.push(problemLink(next)) }]
+  // 只剩最后一道、做完还有奖章没拿：说「就差最后 1 道」比「还差 1 道」更想让人做完
+  if (todo.length === 1 && set.value.badges.some((badge) => !badge.isEarned)) return { situation: 'problemset.lastOne', actions }
+  return { situation: 'problemset.unfinished', n: todo.length, actions }
 })
 
 /** 编辑只给出题人和超管（后台按归属校验，别人点进去是 404） */
diff --git a/apps/web/src/oj/rank/list.vue b/apps/web/src/oj/rank/list.vue
index 84c00fc..7a3d583 100644
--- a/apps/web/src/oj/rank/list.vue
+++ b/apps/web/src/oj/rank/list.vue
@@ -280,7 +280,13 @@ useMascotGuide(() => {
     const el = document.querySelector('.track-card .entry.me, .track-card .prow.me, .track-card .tag.me')
     el?.scrollIntoView({ behavior: 'smooth', block: 'center' })
   }
-  return { situation: 'rank', actions: listed ? [{ label: '我在哪', run: findMe }] : [] }
+  const actions = listed ? [{ label: '我在哪', run: findMe }] : []
+  const { me: mine, ahead } = board.value
+  if (mine?.solved && mine.rank === 1) return { situation: 'rank.top', actions }
+  // 同分按先做到排，追平还在后面，所以要比前一名多做 1 道
+  const gap = mine && ahead ? ahead.solved - mine.solved : null
+  if (gap !== null && gap <= 5) return { situation: 'rank.gap', n: gap + 1, actions }
+  return { situation: 'rank', actions }
 })
 
 function open(username: string) {
diff --git a/apps/web/src/shared/components/Mascot.vue b/apps/web/src/shared/components/Mascot.vue
index c524ed9..1e24299 100644
--- a/apps/web/src/shared/components/Mascot.vue
+++ b/apps/web/src/shared/components/Mascot.vue
@@ -23,7 +23,7 @@ import { TIME_ZONE_OFFSET_MINUTES } from '@oj2/contract'
 import imageUrl from 'shared/assets/mascot/whale.webp'
 import patUrl from 'shared/assets/mascot/whale-pat.gif'
 import { MASCOT_LINES, type MascotSituation } from 'shared/mascot/lines'
-import { currentMascotGuide, type MascotAction, type MascotGuide } from 'shared/mascot/guide'
+import { currentMascotGuide, fillLine, type MascotAction, type MascotGuide } from 'shared/mascot/guide'
 import { logMascotEvent, notePoke, personalize, refreshMascotProfile, speechRequest } from 'shared/mascot/behavior'
 import { useAuthModalStore } from 'shared/store/authModal'
 import { useCollabStore } from 'shared/store/collab'
@@ -273,12 +273,12 @@ const TIME_CHANCE = 0.15
 
 function pickFor(guide: MascotGuide) {
   let situation = guide.situation
-  if (!SERIOUS.has(situation) && guide.n === undefined) {
+  if (!SERIOUS.has(situation) && guide.n === undefined && !guide.vars) {
     const timely = timeSituation()
     if (Math.random() < RARE_CHANCE) situation = 'rare'
     else if (timely && !userStore.isTeacherOrAbove && Math.random() < TIME_CHANCE) situation = timely
   }
-  return pick(situation).replace('{n}', String(guide.n ?? ''))
+  return fillLine(pick(situation), guide)
 }
 
 /** 同一组里不连着抽到同一句 */
@@ -328,7 +328,7 @@ watch(speechRequest, (speech) => {
   if (performance.now() - lastSpokeAt < SPEAK_GAP_MS) return
   lastSpokeAt = performance.now()
   spokenKeys.add(speech.key)
-  const text = pick(speech.situation).replace('{n}', String(speech.n ?? ''))
+  const text = fillLine(pick(speech.situation), speech)
   say({ text, actions: speech.actions?.slice(0, 3), situation: speech.situation }, SPOKEN_BUBBLE_MS)
   logMascotEvent({ kind: 'speak', situation: speech.situation, line: text })
 })
diff --git a/apps/web/src/shared/mascot/behavior.ts b/apps/web/src/shared/mascot/behavior.ts
index ce3bbed..63f7a3c 100644
--- a/apps/web/src/shared/mascot/behavior.ts
+++ b/apps/web/src/shared/mascot/behavior.ts
@@ -83,6 +83,15 @@ export function habitSituation(failure: MascotSituation): MascotSituation | null
 }
 
 const HABIT_CHANCE = 0.6
+const GENTLE_CHANCE = 0.5
+const WEEK_CHANCE = 0.4
+/** 点过这么多次「太难了」，错了就别怼了 */
+const GENTLE_TOO_HARD = 3
+/** 这一周交了这么多次、例子却跑得不到五分之一，才说她「从来不跑例子」 */
+const WEEK_SUBMITS_MIN = 10
+/** 这一周要了这么多次 AI 提示，就劝先自己想 */
+const WEEK_HINTS_MANY = 5
+const FAILURES = new Set<MascotSituation>(['problem.wrong', 'problem.compileError', 'problem.runtimeError', 'problem.timeout'])
 const TODAY_CHANCE = 0.4
 const FAMILIAR_CHANCE = 0.2
 /** 点开过这么多次算老熟人 */
@@ -96,7 +105,21 @@ const PRAISE = new Set<MascotSituation>(['problem.accepted', 'problem.firstTry',
 export function personalize(guide: MascotGuide): MascotGuide {
   const profile = mascotProfile.value
   if (!profile) return guide
-  if (profile.pokes + sessionPokes === 0) return { ...guide, situation: 'first.meet', n: undefined }
+  if (profile.pokes + sessionPokes === 0) return { ...guide, situation: 'first.meet', n: undefined, vars: undefined }
+  const situation = guide.situation
+  // 常点「太难了」的，错了先软着说，不翻老毛病
+  if (FAILURES.has(situation) && profile.tooHard >= GENTLE_TOO_HARD && Math.random() < GENTLE_CHANCE) return { ...guide, situation: 'gentle.wrong' }
+  const week = profile.week
+  if (situation === 'problem.stuck' && week.helps === 0 && Math.random() < WEEK_CHANCE) return { ...guide, situation: 'habit.neverHelp' }
+  if (situation === 'problem.hintReady' && week.aiHints >= WEEK_HINTS_MANY) return { ...guide, situation: 'habit.aiHintMany', n: week.aiHints }
+  if (
+    (situation === 'problem.unsubmitted' || situation === 'problem.samplesFailed') &&
+    week.submits >= WEEK_SUBMITS_MIN &&
+    week.trials * 5 < week.submits &&
+    Math.random() < WEEK_CHANCE
+  ) {
+    return { ...guide, situation: 'habit.weekNoSamples', n: week.submits }
+  }
   const habit = habitSituation(guide.situation)
   if (habit && Math.random() < HABIT_CHANCE) return { ...guide, situation: habit }
   if (PRAISE.has(guide.situation) && profile.todaySolved >= TODAY_MIN && Math.random() < TODAY_CHANCE) {
diff --git a/apps/web/src/shared/mascot/guide.ts b/apps/web/src/shared/mascot/guide.ts
index 9e1eaff..641c007 100644
--- a/apps/web/src/shared/mascot/guide.ts
+++ b/apps/web/src/shared/mascot/guide.ts
@@ -19,6 +19,8 @@ export interface MascotGuide {
   situation: MascotSituation
   /** 台词里 `{n}` 换成它：还差几道、第几课、几个人举手 */
   n?: number
+  /** 别的占位：`{tag}` 换成 vars.tag（知识点名、成就名、「明天」……） */
+  vars?: Record<string, string | number>
   /** 最多三个，第一个是主按钮 */
   actions?: MascotAction[]
 }
@@ -46,6 +48,15 @@ export function currentMascotGuide(): MascotGuide | null {
   return null
 }
 
+/** 把台词里的 `{n}` 和 `{xxx}` 换成真的数和字 */
+export function fillLine(line: string, guide: Pick<MascotGuide, 'n' | 'vars'>) {
+  return line.replace(/\{(\w+)\}/g, (all, key: string) => {
+    if (key === 'n' && guide.n !== undefined) return String(guide.n)
+    const value = guide.vars?.[key]
+    return value === undefined ? all : String(value)
+  })
+}
+
 // ---- 几个页面都用得上的按钮 ----
 
 /** 顶栏「输入题号直达」框：看板娘点一下就把光标放进去。ProblemJumpBox 盯着这个数 */
diff --git a/apps/web/src/shared/mascot/lines.ts b/apps/web/src/shared/mascot/lines.ts
index 2ec6ff5..1f079d6 100644
--- a/apps/web/src/shared/mascot/lines.ts
+++ b/apps/web/src/shared/mascot/lines.ts
@@ -148,6 +148,39 @@ export const MASCOT_LINES = {
   'first.meet': ['初次见面。……才不是特意等你', '你是新来的？', '第一次戳我？', '叫我小鲸鱼就行，别叫大肥鱼'],
   familiar: ['又是你', '你今天戳了几次了', '习惯了，戳吧', '老熟人了', '又来找我？'],
 
+  // ---- 接进来的其他数据 ----
+  // 这节课的题：同班多少人做对了（课堂条那份数）
+  'class.manyDone': ['全班已经 {n} 个人做对了', '{n} 个人都对了，你呢', '就差你们几个了……没说你', '别人都对了，加把劲'],
+  'class.fewDone': ['这题全班才 {n} 个做对，别慌', '难的不只你一个', '大家都卡着呢', '全班都在跟它较劲'],
+  'class.firstSolver': ['全班第一个？……还行吧', '比别人都快，别得意', '第一个做对的，记你一功'],
+  // 题目难度、全站通过率
+  'problem.hardWrong': ['这题本来就难', '通过率不到三成，慢慢来', '难题错几次正常'],
+  'problem.easyWrong': ['这题挺简单的……再看看题', '大多数人一次就过了，看看细节', '简单题也别大意'],
+  // AI 提示、挑战、流程图
+  'problem.hintReady': ['卡这么久，要个 AI 提示？', 'AI 提示能用了，不丢人', '提示又不扣分'],
+  'problem.challenge': ['做对了？还有挑战，敢不敢', '挑战等着你呢', '光做对还不算厉害'],
+  'flowchart.low': ['流程图分不高啊', '判断框再看看', '箭头都连对了吗', '再画一版'],
+  'flowchart.good': ['S？……还行', '图画得不错嘛', '这图可以'],
+  // 常点「太难了」的学生，错了换成软一点的
+  'gentle.wrong': ['慢慢来，又不赶', '错了就改，没什么', '一步一步来', '不急，我等你'],
+  // 这一周的习惯
+  'habit.weekNoSamples': ['这周交了 {n} 次，例子没跑几回', '你是不是从来不跑例子', '这周的例子都白给了'],
+  'habit.aiHintMany': ['这周要了 {n} 次提示了，先自己想想', 'AI 又不是你同桌', '先想五分钟再要提示'],
+  'habit.neverHelp': ['从来不举手，硬撑？', '举个手又不会怎样', '卡这么久还不举手'],
+  // 首页：知识点、排名、比赛、公告、好久没来
+  'home.knowledgeNext': ['{tag}再做 {n} 道就到「{level}」', '{tag}快升级了，就差 {n} 道', '{tag}，再来 {n} 道'],
+  'home.knowledgeUp': ['本周{tag}升级了……还行', '{tag}升到「{level}」了，别骄傲'],
+  'home.knowledgeFresh': ['班里在学{tag}，你还没碰过', '去点亮{tag}', '{tag}还是空的'],
+  'rank.gap': ['再做 {n} 道就超过前一名了', '前一名就多你 {n} 道', '差 {n} 道，够得着'],
+  'rank.top': ['第一？……别得意', '榜首了，守住', '这周你最能做，哼'],
+  'home.contestSoon': ['{when}有比赛', '比赛快开始了，准备好没', '{when}比赛，别迟到'],
+  'home.newAnnouncement': ['有新公告，没看吧', '公告更新了', '看一眼公告'],
+  'home.back': ['{n} 天没来了，还认得我吗', '好久不见……才没有想你', '回来了？'],
+  // 成就、自学、专题
+  'achievement.near': ['再{need}就拿「{name}」了', '「{name}」快到手了', '离「{name}」不远了'],
+  'learn.wrongExercise': ['第 {n} 课的练一练还没全对', '上次的练一练错了几道，回去看看？', '练一练没做完的，记着呢'],
+  'problemset.lastOne': ['奖章就差最后 1 道', '最后一道了，别停', '就剩一道，冲'],
+
   // ---- 招呼与彩蛋 ----
   greet: [
     '干嘛',
diff --git a/packages/contract/src/mascot.ts b/packages/contract/src/mascot.ts
index 5429b5c..3cf84e3 100644
--- a/packages/contract/src/mascot.ts
+++ b/packages/contract/src/mascot.ts
@@ -10,9 +10,13 @@ import { z } from 'zod'
  * - `overclick`：连点到她嫌烦
  * - `move`：被拖到了别处（line 记落点贴的边，比如 `right bottom`）
  *
- * 只记看板娘这边的事，不记代码、不记按键。
+ * 另外两种不是对她做的，是她要看的行为，别处没有存：
+ * - `trial`：在题目页运行了例子 / 自己输入（action 记 `samples` / `custom`）
+ * - `help`：在题目页举了手
+ *
+ * 不记代码、不记按键。
  */
-export const MASCOT_EVENT_KINDS = ['open', 'action', 'speak', 'pat', 'overclick', 'move'] as const
+export const MASCOT_EVENT_KINDS = ['open', 'action', 'speak', 'pat', 'overclick', 'move', 'trial', 'help'] as const
 export const mascotEventKindSchema = z.enum(MASCOT_EVENT_KINDS)
 export type MascotEventKind = z.infer<typeof mascotEventKindSchema>
 
@@ -37,6 +41,15 @@ export const mascotProfileSchema = z.object({
   pokes: z.number().int(),
   /** 今天（东八区）做对了几道不同的题 */
   todaySolved: z.number().int(),
+  /** 一共点过几次「太难了」（做对后的点评） */
+  tooHard: z.number().int(),
+  /** 这一周（东八区周一零点起）：题库里交了几次、跑了几次例子、举了几次手、要了几次 AI 提示 */
+  week: z.object({
+    submits: z.number().int(),
+    trials: z.number().int(),
+    helps: z.number().int(),
+    aiHints: z.number().int(),
+  }),
   recent: z.object({
     total: z.number().int(),
     wrongAnswer: z.number().int(),